News

We’re currently testing and implementing live chat functionality for Fuga sales support. If one of our operators is online, you should now find a live chat feature at the bottom right on the Fuga website. After we’ve tried this out for a time, we’ll also consider adding the same feature for technical support.

Second availability zone is coming in 2016 At the moment, we are working on a second availability zone for Fuga, because we believe that it is important to offer our customers a redundant solution. We will provide you with more details and a planning as soon as we have more information. Public OpenStack Cloud Workshop On December 1, we organized our first public OpenStack cloud workshop at our office in Alkmaar.

During the night of 16 on 17 December, we will perform maintenance to the Fuga platform to upgrade the hardware configurations of the compute nodes. This maintenance window starts at 00:01 CET and will end around 04:00 CET. We will add additional memory to the servers in small, carefully selected batches. We will bring each server and all instances on it down, add memory to the server, and reboot. We expect the downtime for servers and instances to be about 15 minutes each.

Costs overview Within the next 2 or 3 weeks, it’s possible to have a look into the costs generated by your instances and storage. We consider it important for our customers to be able to see how much they are spending. This will prevent bill shock and should prevent unpleasant surprises. Preparing the Fuga platform for Liberty Two nights ago we performed major OpenStack maintenance on the Fuga platform. All OpenStack components gained updates, many of which are preparations for the upgrade to OpenStack Liberty.

On Tuesday 1 December, we’re organizing the new Fuga Training Tuesday at our office in Alkmaar. It’s the first edition of a new initiative in which we offer workshops and trainings to both new and experienced users of Fuga and OpenStack. Training Tuesday is a small-scale event in order to give attendees the personal attention they may need and give them a chance to ask any questions they might have.

Our development team is currently in the final stages of adding functionality to the Fuga dashboard for live insight into the costs generated by your instances and storage. Because we’re now live with Fuga, we consider it important for our customers to be able to see how much they’re spending. This will prevent bill shock and should prevent unpleasant surprises. At the moment, we’re still working on the latest functionality and are rigorously testing for possible bugs.

OpenStack Liberty released On October 15, the new version of OpenStack, Liberty, has officially been released. We have already started looking into the new release to flag the features we find most interesting and we will test them as soon as possible. We’ll create an internal proof of concept of the new release, perform compatibility tests and do a security review. Like with all previous releases, we intend to upgrade to this latest version as soon as we’ve tested the stability and new features.

On the 17th of September we attended the OpenStack Benelux Conference in Bussum to present Fuga. At the conference, Tjebbe de Winter, our CTO, joined John Zannos of Canonical on stage during his keynote presentation at the main podium. After this keynote, Fuga officially became a fact, since this was our first public appearance. Later in the afternoon, Tjebbe also gave a presentation for a smaller audience, where he explained a bit more about our development process, the design choices we made and the technologies we used to build Fuga.

We are thrilled to inform you that we have gone live with our public OpenStack cloud. Since yesterday, you can start working on our OpenStack cloud that goes by the name of Fuga. This means that the beta testing period has come to an end. To get started with the Fuga cloud, you have to create a new account on our website. You need an invite code, which you can find below.

This is just a quick update regarding information you’ve probably been waiting for. Today, we’ve published pricing and features on our OpenStack website (which is still a work in progress). We’re fairly certain this pricing is final, but it may still change nevertheless.You can also find a list of all the OpenStack features that will be part of the initial release of the service. A few are still in beta and will be added to the service when they are stable and secure enough.

Good news! We’re almost there! We’ve made significant progress on almost all aspects of our OpenStack platform and we’re nearly ready for an official launch. This week, we’ve performed one final major test and maintenance cycle on the platform in order to find and fix any remaining flaws. We’ve updated configurations and software, done some serious stress testing, and conducted disaster recovery tests. Naturally, we hoped to encounter as few weaknesses as possible.

To our OpenStack testers: We trust you’re still enjoying the test period of our OpenStack platform. We’re steadily approaching the moment the service will be able to go into production. In the meantime, if you have any questions and suggestions, please don’t hesitate to contact us. This week, starting tomorrow, we’ll be performing some major maintenance and tests on the OpenStack platform. This will surely have an impact on your instances and test environment.

We’ve just released a new beta image for Cyso OpenStack for FreeBSD 10.1-RELEASE. To give you an understanding in what went into creating this image, we’ve posted an article about it on our blog. Read it here. The image can now be found in the image library.

We’ve had a really busy period with lots of OpenStack things going on. During the past month we’ve more than doubled the amount of beta testers on our platform, upgraded the entire platform to the latest OpenStack release, have worked on more features and made a great deal of progress on accounting and administrative functionality. Putting the platform through its paces Some of our new testers on the platform have been really pushing the platform and the I/O performance; we’ve had one instance of a user copying data at a speed of over 800 MB per second.

As announced in our last mailing, we will upgrade our OpenStack platform to the latest stable version: Kilo. This upgrade will be performed tomorrow: 19 May. Please expect some downtime during the day as a result. We’ll try to keep impact to a minimum, of course. Today, we also applied patches against the recently discovered Venom vulnerability that affects the platform’s virtual machines. More information can be found at Ars Technica.

On 30 April, Kilo, the eleventh stable release of OpenStack was announced. During the design summit in Vancouver later this month, the roadmap for the next release (Liberty) will be determined. We’ll be attending as well. Here at Cyso, we’ve already started testing the update to Kilo. Our first tests have been successful and we plan to roll it out to our production environment very soon. Full Kilo release notes: https://wiki.

Due to maintenance on Neutron (OpenStack Networking) yesterday, it is possible that some instances have become unreachable. To solve this issue, the instance needs to be stopped and started again.

At the beginning of this month, we sent out the first invites and officially started our beta test period. We’re already seeing a lot of activity on the OpenStack platform and we’re getting positive feedback. We’re currently expanding the number of test accounts every week. Yesterday morning, we upgraded the platform to the latest release of OpenStack Juno (the 2014.2.2 bugfix release). We’ve done this without a notification in advance to the testers in order to see if the update procedure could be performed seamlessly without any significant impact.

First of all: thank you for your patience. We first told you that we would start our beta period for our new OpenStack services in late 2014. It’s now March 2015. There have been some delays, but the wait is nearly over. Today, we’re sending out the first invitations for our OpenStack beta trial period. We’ve had far more parties interested in test driving our OpenStack platform than we had originally anticipated, so we can’t open up the platform to everyone all at once.

It’s been a while since we last gave an update about our progress regarding OpenStack. We had hoped to be able to start the public beta before the end of 2014. Unfortunately, that turned out differently. Last time, we mentioned that the platform had been upgraded to the Juno release. We had upgraded the existing platform from the previous (Icehouse) OpenStack release. In order to further test real disaster recovery, we performed a complete reinstall of the platform next.

Last month has been a busy and fruitful month. We last mentioned that our internal beta test had started and that our team visited the OpenStack Summit in Paris. For the first time, the twice-yearly OpenStack Summit took place in Europe and attracted about 6000 participants, making it the largest summit to date. It’s an indication of the momentum that OpenStack is currently experiencing. We were impressed by the amount of people that attended and the level of both professionalism and enthusiasm of the community.