No, when you enter a card, we only verify the card. Your card only gets charged at the end of the billing cycle when you have been using cloud resources.
All reserved resources (allocated instances, storage, floating IPs etc...) on your account are billed hourly up to the monthly rate cap. The hourly rate is determined by dividing the monthly rate by 672 hours (28 days). If your server is online for more than 672 hours in a calendar month, you will only be billed the monthly rate. Accumulated charges are invoiced to your account once a month.
Yes, all prices are exclusive of VAT or any other local taxes. If you are a company or an individual from the Netherlands, 21% VAT is applied to our invoice. If you are an individual from the European Union, the VAT rate of your own country is applied to our invoice. If you are a company from the European Union, and have given us a valid VAT registration, no VAT will be applied.
Yes, instances in a Shut Down state continue to reserve dedicated system resources (RAM, SSD storage, Floating IP, CPU) and therefore incur charges until you delete the instance. If you wish to no longer accumulate charges for a virtual machine, please use the Delete instances button in the dashboard.
How do I get started with Fuga Cloud?After you've completed the registration process, you can have your first instances running in minutes. We've written an introduction tutorial to help you on your way: Getting Started
What is the definition of BETA services in the Horizon dashboard?Services flagged as BETA in the dashboard are currently in a pre-production stage and not yet officially live. They’re either still in testing or in an acceptance phase.
