All the official documents
Although we maintain these pages carefully, no rights can be derived from the content, only signed documents will apply as legal.
Wognumsebuurt 3 1817 BH Alkmaar,
Phone: + 31 72 751 34 08
Chamber of Commerce number: Northwest Holland 64988767
VAT number: NL 8559.35.984B01
Fuga Cloud places great importance on reliable and high-quality services. In order to ensure this to our customers, we have chosen to certify the quality and safety of our processes and services in accordance with recognized standards. For IT service management and information security, we therefore comply with the ISO 20000 and ISO 27001 standards. In addition, we comply with the NEN 7510 standard for information security for organizations in the Dutch healthcare sector.
Our certifications demonstrate that we have considered all aspects of our service and security. For this purpose, processes and procedures have been arranged that are monitored, regularly evaluated and continuously improved.
Because we take good care of your data and products, we take security measures.
We do PEN tests on a permanent level for our own Fuga API, web portals, and systems. We have our certifications and we take measures as processor and for our Fuga Cloud / IaaS platform.
The Services include the provision of a Cloud Infrastructure as a Service (IaaS) based on the OpenStack platform. OpenStack is not a product of Fuga Cloud. OpenStack is an open source cloud operating system which is made available by OpenStack.org under the Apache 2.0 license.
Service Level Agreement (SLA)
Responsible Disclosure Policy (RDP)
As a hosting provider, we consider the security of our systems and those of our customers highly important. In spite of our concern for the security of these systems, it may nevertheless happen that a weak spot exists.
If you have found a weak spot in one of the ICT systems within our network, please inform us, so the necessary measures can be taken as quickly as possible to rectify the vulnerability. We collaborate with you in order to better protect our customers and our systems.
"We are growing the Fuga Cloud platform together with our partners and bringing it as close as possible to the user, enabling our customers to create services that can be used limitlessly in a fast, reliable, secure, and sustainable manner”
Mission statement Fuga Cloud