Is my data secure and protected?
The data in the Fuga platform is stored and replicated in the best data centers in Amsterdam. It's protected by Dutch and European privacy laws. Fuga has also some certifications that insure our customers that there data is protected. Fuga is NEN 7510, ISO 20000 and ISO 27001 certified.
Do I retain ownership of my data?
Yes, you do. All data remains your property at all times.
Does Fuga Cloud have certifications?
Fuga Cloud is ISO 2000, ISO 27001 and NEN 7510 certified.For more info check our certification page.
Do you guarantee uptime through an SLA?
We strive for a platform uptime of 99.998%. However, this is a best effort service. If you want more, or require guarantees, please contact Cyso for their Managed Public Cloud services.
How do you handle DDoS attacks?
The entire network is automatically protected against DDoS attacks through detection and mitigation. However, there's no specific filtering or scrubbing for Fuga users. Which means that in case the DDoS is not contained quickly enough, we may block access to the site or servers from specific parts of the world. Depending on the severity and duration of the attack, we may block more and more access until either the DDoS has ended or the site/server is completely blocked from the internet.
Is OpenStack production ready?
It sure is. Many companies across a wide variety of industries, including some of the largest IT companies in the world, use OpenStack in production. See for yourself: https://www.openstack.org/user-stories/
Go to the next FAQ
Can you manage my Fuga cloud platform?Yes, we do through our sister company Cyso. Find out more at the Cyso Managed Public Cloud page. Can I migrate to and from Fuga?Fuga is built on OpenStack, which is open source software. Fuga makes no changes to the standards used in OpenStack. It's therefore possible to migrate to and from other OpenStack clouds easily and prevent a vendor lock-in.