Responsible Disclosure Policy

As a hosting provider, we consider the security of our systems and those of our customers highly important. In spite of our concern for the security of these systems, it may nevertheless happen that a weak spot exists.

If you have found a weak spot in one of the ICT systems within our network, we would like to hear about this from you, so the necessary measures can be taken as quickly as possible to rectify the vulnerability. We collaborate with you in order to better protect our customers and our systems.

We ask you to:

We only accept reports for actual vulnerabilities in our services. We consider the following issues as serious vulnerabilities:

What we do not consider vulnerabilities or good reports:

What you can expect from us:

We strive to resolve any security problems as quickly as possible and we like to be involved in any publication about the problem after it has been resolved.

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